MEET THE TEAM

Meet the Falcon team

Here at Falcon, staff have dedicated roles in order to maximise efficiency throughout the whole business. This allows increased specialisation and an opportunity for our clients to have access to help and support from the relevant team throughout their whole project. Have a look below to find out about a few of our teams and what they do to help you.
Barbara Brown
Joined the company in 1983 and was promoted to General Manager of group operations in 2000. Barbara was made Managing Director.
Barbara BrownManaging Directorenquiries@falconcranes.co.uk
Andrew Brown
Andrew joined the company straight from university after graduating with an Hons degree in Business Management. Also a fully qualified accountant, he was Finance Manager up until 2011, when he became Commercial Director.
Andrew BrownCommercial Directorenquiries@falconcranes.co.uk
Philip Gale
Philip joined the company in 1991 as a self-employed crane erector and was then taken on as a full time employee in 1996, prior to this working as a self-employed builder during the 80s and early 90s. He quickly progressed to a fully trained erector, before becoming a supervisor and subsequently Operations Director in 2006.
Philip GaleOperations Directorenquiries@falconcranes.co.uk
Ian Gray
Ian began in the crane industry with Wyseplant as a trainee in 1982. Through the 80's and 90's he held many positions such as operator, erector and supervisor before moving on to Operations Manager within various crane companies. Ian joined Falcon in 1999 as Operations Manager before becoming Sales Director in 2006 and National Sales Director in 2011.
Ian GrayNational Sales Directorenquiries@falconcranes.co.uk
Steve Paxman
Steve first came into cranes as a driver for White Trucks during the late 80's and early 90's before moving to Kent Cranes as a Sales Representative. He then had two short stints at Ainscough and Baldwins before joining Falcon in 2000 as Sales Manager, becoming Sales Director in 2006.
Steve PaxmanSales Directorenquiries@falconcranes.co.uk
Rupert Cook
Rupert started off in the hydraulics, mechanics and electrics sector before joining Falcon in 2006 as an electrician. Before taking on the Service Manager's position in 2013, he became an all-round multi-skilled field engineer. After 3 years in the job he became Associate Service Director in 2016.
Rupert CookAssociate Service Directorenquiries@falconcranes.co.uk
Nick Hurrell
Nick joined the company in 1996, straight from 6th form as an Assistant Service Manager. After 6 years in the job he moved into the technical department before becoming Technical Manager in 2008. After completing a HND in civil engineering, Nick became Associate Technical Director in 2016.
Nick HurrellAssociate Technical Directorenquiries@falconcranes.co.uk
Seamus Murphy
Seamus started with the company in 1992 as a tower crane operator and later erector. Towards the late 90's he became the first Falcon employed co-ordinator and in 2003 he became Customer Liaison Manager. He held this position for 13 years before becoming Associate Customer Liaison Director in 2016.
Seamus MurphyAssociate Customer Liaison Directorenquiries@falconcranes.co.uk
Chris Chandler
Chris ChandlerHealth, Safety & Environment Managerenquiries@falconcranes.co.uk
Thomas Greaves
Thomas GreavesFinance Managerenquiries@falconcranes.co.uk
Laura Dagless
Laura DaglessOffice Managerenquiries@falconcranes.co.uk
Rachel Gale
Rachel GaleOperations Managerenquiries@falconcranes.co.uk
Chris Garton
Chris GartonField Operations Managerenquiries@falconcranes.co.uk
Tim Henson
Tim HensonYard Manager (Shipdham)enquiries@falconcranes.co.uk
Kevin Bird
Kevin BirdYard Manager (Manchester)enquiries@falconcranes.co.uk
Mel Edwards
Mel EdwardsTraining Managerenquiries@falconcranes.co.uk
Steve Gray
Steve GrayStores Manager (Shipdham)enquiries@falconcranes.co.uk
Ben Green
Ben GreenOperations Managerenquiries@falconcranes.co.uk

Erection and Dismantling (E&D) Department

The team in the E&D Department consists of (from left to right): Kerry Carter -Road Closure Administrator , Karly Gray - Self Erecting Cranes Administrator, Rachel Gale - Operations Manager, Debbie Lessells-Smith - E&D Manager, Aaron Coggle Transport Co-Ordinator,Richard Watson - Transport Manager,Bradley Rix - Labour Co-Ordinator,Trevor Lawrence-Bell - Transport Co-Ordinator,Nick Chinnery - Procurement Administrator for Mobile Cranes and Transport

We are, as a team, responsible for ensuring the safe erection and dismantling of the tower cranes on site and their transportation to and from our Yard. This incorporates collating weather reports, implementing road closures and liaison with local authorities and traffic management companies, arranging all necessary labour, transportation and mobile craneage for the tower cranes to be dismantled/erected.
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Technical Department

The Technical Office provides technical information for a project to ensure that the work complies with all standards & specifications.

This is done through high quality technical design concept and layout drawings, the production of foundation forces, bespoke tie & bracing details and communication with the manufacturers, site base designers & engineers.

The team consists of (from left to right): Daniel Nickalls - CAD Technician, Nick Hurrell - Associate Technical Director, and Carl Patterson - Technical Assistant.
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Service Department

The Service Department team (from left to right) includes: Petrina Witting - Servicing Co-ordinator, Rupert Cook - Service manager, Emma Keenan Service Administrator, Michael Hurst - Service Administrator and Alan Burman - Assistant Service Manager.

As the service department we are responsible for ensuring the safe maintenance and running of all the cranes once erected and until dismantled (this being around 350 cranes). This entails carrying out regular 8 weekly services, yearly bolt checks, yearly load tests and arranging the 6 monthly external thorough examinations. Any breakdowns that may arise are also rectified within the service department, some of these rectified over the phone and the others are rectified by the engineers which we arrange to attend sites. With all these aspects, paperwork is required and as a department we maintain hard and digital copies of all paperwork along with keeping many logs to keep track of the individual crane history.
As a department we also maintain the running of the vehicle fleet of vans and cars which is around 100 vehicles. This includes MOTs, service, accidental damage and any remedial work required.
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Sales Department

The sales department, which consists of (from left to right): 

Alfie Cashmore (left) - Either office based or on the road, identifying new leads and new customers as well as keeping in touch with existing customers. Contacting potential clients to set up meetings and attending meetings to meet customers face to face.

Richard Young - Main job roles are to run the crane programme and the E+D checklist (for the yard). Liaising with potential customers to discuss current availability of cranes, allocating cranes on the programme once an order is received, co-ordinating the programme on a day to day basis and liaising with existing customers with regards to their projected erection and removal dates.

Danni Scott - Main job role is to process all tower crane and self-erector orders (except M&S) and collate the necessary paperwork for accounts to create the CPA hire agreement.

Erin Rankin (right) - Main job roles are to formalise the quotations that the sales managers/directors send in. Also to process all McCarthy & Stone orders and collate the necessary paperwork for accounts to create CPA hire agreement.
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Operator Department

With over 350+ tower crane operators, slingers and co-ordinators directly employed by Falcon their management and logistics is the responsibility of Ben Green (Operator Manager). 

Ben Green’s main role within the company is to ensure that each Falcon tower crane in the UK and Europe has a trained, competent operator. This includes covering for sick leave and holidays as well as ensuring our sites are happy with their performance.
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Finance Department

The finance department has over 50 years experience across the team working in Finance and HR departments across various different companies. As a team, we are responsible for all finance and HR aspects, such as credit control, sales and purchase ledger, budgets and management account and employment law ect. This incorporates liaising and working with all other departments and both suppliers and customers on a daily basis. 

The team consists of (from left to right): Denise Mead, Laura Dagless, Tom Greaves, Kayleigh Goodrum, Amanda Thompson and Mark Rawlinson.
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